Do we charge VAT on orders that are delivered to a UK address?
Yes VAT is charged.
Do we charge VAT on orders that are collected from us for ?
Yes VAT is charged.
Do we charge VAT on orders that are been exported?
If we are delivering directly to the customer then No VAT is not charged. This is classed as a "Direct Export"
Note: We are not currently shipping to none UK addresses
Do we charge VAT on orders that are collected from us for export?
Yes VAT is charged, If you are exporting this order yourself "Indirect Export" we can ZERO rate the VAT on the invoice if the evidence required by HMRC is supplied within 3 months from the time of sale.
See the links below for more information.
Direct exports - Section 2.8
Indirect exports - Section 2.9
Evidence you’ll need for an indirect export - Section 6.6
Full guidance can be found here - VAT on goods exported from the UK